Service Line Warranty Program

The City is proud to offer a service line warranty program through the National League of Cities (NLC) for our residents. The National League of Cities offers a utility line warranty program for residents of member cities. The program is offered to residents directly by the NLC program and all payments and handling of service requests are done by the NLC program. There is no cost or work to be borne by the City.

Fees for the service are:
a. External water service line warranty - $5.25/month
b. External sewer/septic line warranty - $7.25/month
c. Interior plumbing and drainage warranty - $9.49/month

Scope of the service:
a. External water service line from the meter and/or curb box to the external wall of the home.
b. External sewer/septic line warranty from the exit point of the home to the main or covers septic lines if applicable.
c. Interior plumbing and drainage includes water supply pipes and drainage pipes with the interior of the home
 

Service Line Warranty Letter Frequently Asked Questions

1. Is the letter a scam?

The National League of Cities got approval from Corinth City Council to send out letters within Corinth. The City of Corinth wanted residents to be aware of their service line responsibilities as well as streamline the repair process. Participation in this warranty program that covers repairs made to your private lines is optional and voluntary.

2. Who paid for these letters to be mailed out?

The National League of Cities paid for all costs associated with the letters and mailings.

3. How do I get off of the list and not receive these letters anymore?

Please call 1 (866) 922-9006 or email at service@slwofa.com and be sure to include your full name and address. Your request will be processed promptly; however, it could take up to 60 days to be purged from the system so you may receive one more mailing before your request takes effect.

4. I have called Service Line Warranties Company and they can't answer my questions.

We are sorry if you are having difficulty getting your questions answered. Many questions can be answered by visiting the website at www.slwofa.com. If you have called at 1-866-922-9006 and the customer care representative has not answered your questions, please request to speak to a supervisor.

5. Did the City provide/sell the names and addresses of utility customers to the Warranty Company?

Unless a customer requests confidentiality, any citizen or organization can access this information through the Open Records process. We did not sell them the information.

For more information, visit the NLC Service Line Warranty Program website.